FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

Policies

Yes, we provide certificates of authenticity for certain jewelry items, especially those with precious gemstones. Please specify your request during the checkout process.

- NO EXCHANGE POLICY FOR ALL OUR PRODUCTS EXPECT WRONG ITEM SEND.
- REPLACEMENT ONLY IF ANY WRONG ITEM OR DAMAGED PRODUCT RECEIVED
- BOX OPEN VIDEO IS MUST FOR ANY CLAIM IN CASE OF DAMAGE OR WRONG ITEM RECEIVED

Yes, we source conflict-free diamonds and many of them are certified by renowned organizations like the GIA (Gemological Institute of America). You can find certification details in the product descriptions.

Sizing

You can use our online ring size guide to help you find your accurate ring size. Alternatively, you can visit our store for a professional fitting.

Yes, we offer jewelry repair and resizing services. Contact our customer service for more information and pricing.

Services

No,We are offering Product box only

Yes, we offer discounts for bulk orders for bridal parties or special events. Contact our sales team for personalized assistance.

You can select the engraving option during the purchase process and specify your message or date. Our team will reach out to confirm the details.

Yes, we have a trade-in and upgrade program for certain jewelry items. Please contact us for more information and eligibility.

You can subscribe to our newsletter by entering your email address in the subscription box on our website's homepage.

Products

We offer a wide range of metals such as gold, silver, platinum, and various gemstones including diamonds, sapphires, emeralds, and more. Check our product descriptions for specific details.

We are committed to ethical sourcing and sustainability. Many of our products are sourced from responsible suppliers, and we strive to minimize our environmental impact through eco-friendly practices.

The difference lies in the gold's purity. 14k gold contains 62.5% pure gold, while 18k gold contains 75% pure gold. This affects the jewelry's color and durability.

Delicate gemstones like opals and pearls require special care. We provide guidelines on how to clean and maintain such jewelry on our website.

Shipping & Delivery

Shipping Cost IS Free In Gujarat. Delivery time is 3 days to 12 days.

Yes, you can schedule an appointment to visit our physical store and view our jewelry collections in person. Please use our online appointment booking system.

You may be able to cancel or modify your order if it hasn't been processed yet. Contact our customer support team as soon as possible for assistance.

Payment

We accept various payment methods, including credit cards, debit cards, paytm, phonepay, gpay etc. and other secure online payment options. Check our website for a full list.

Warranty

You can subscribe to our newsletter by entering your email address in the subscription box on our website's homepage.

Contact

You can contact our customer support team through our website's contact form, email, or phone. Visit the "Contact Us" page for all our contact details.
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